for Businesses and Public Customers

Nordic Safety Gear AS – Standard Terms and Conditions for Business Customers and Public Purchasers

1. Introduction: Purpose and Validity

These purchase and sales terms (“Terms”) regulate the delivery of goods and services from Nordic Safety Gear AS (“Seller”) to business customers and public entities (“Buyer”). The Terms apply from the moment the Buyer receives a written order confirmation from the Seller and apply to all agreements unless otherwise agreed in writing. The purpose is to ensure clear frameworks for trade, delivery, and responsibility.

2. Definitions: Parties and Concepts

– Seller: Nordic Safety Gear AS, organisation number [insert number].
– Buyer: Business or public entity entering into an agreement with Nordic Safety Gear AS for the purchase of goods/services.
– Agreement: Written confirmed order, contract, or framework agreement.
– Goods: Physical products or digital deliveries from the Seller.
– Services: Consultancy, installation, support, and similar.

3. Ordering and Agreement: Process and Acceptance

The Buyer may order goods/services via email, online ordering system, or written inquiry. The agreement is considered entered into when the Seller has sent an order confirmation. The Seller reserves the right to reject orders that do not meet the conditions or if there are significant circumstances preventing delivery.

4. Prices and Payment Terms

– Prices: All prices are stated exclusive of VAT, shipping, and other public charges unless otherwise specified.
– Invoicing: Invoice is sent upon delivery or after an agreed milestone for products or services.
– Payment deadline: Standard payment deadline is 14 days from the invoice date unless otherwise agreed.
– Payment for products with customer logo: 50% upon ordering products with customer-specific graphics or other customisation from the standard product. 50% with standard payment deadline 14 days from invoice date.
– Late payment: Statutory late payment interest and reminder fees will be charged in case of late payment.

5. Delivery: Timing, Transfer of Risk

– Delivery time: Delivery takes place at the agreed time and place, or within a reasonable time if the time is not specified.
– Transfer of risk: The risk for the goods passes to the Buyer upon physical handover to the Buyer or carrier.
– Delay: If delivery is delayed, the Seller shall notify the Buyer as soon as possible and provide a new expected delivery date.

6. Complaints and Defects: Procedures and Deadlines

– Complaints: The Buyer is obliged to inspect the goods/services upon receipt. Any complaint must be made in writing within 14 days of receipt.
– Remedy: In the case of a justified complaint, the Seller will remedy defects or deliver a replacement without undue delay (according to delivery time).
– Limitation: The right to complain does not apply to errors or damage caused by circumstances on the part of the Buyer.

7. Liability and Limitations: Compensation, Force Majeure

– Liability: The Seller’s liability is limited to direct losses and cannot exceed the invoiced amount for the relevant delivery.
– Indirect losses: The Seller is not liable for consequential damages, operational losses, lost profits, or other indirect losses.
– Force majeure: The Seller disclaims liability for failure to fulfil the agreement due to circumstances beyond the Seller’s control, such as natural disasters, strikes, pandemics, or public orders.

8. Privacy and Confidentiality: Data Processing

– Personal data: The Seller processes personal data in accordance with applicable law and the Buyer’s instructions.
– Confidentiality: The parties undertake not to disclose confidential information to third parties without consent.
– Security: Both parties shall take necessary measures to protect data against unauthorised access.

9. Disputes and Governing Law: Jurisdiction and Rights

– Dispute resolution: Any disagreements shall be sought resolved through negotiations. If this does not succeed, the case may be brought before the ordinary courts.
– Jurisdiction: Oslo District Court is the agreed legal venue.
– Governing law: The agreement is governed by Norwegian law.

10. Final Provisions

Changes to the Terms can only be made in writing and with the consent of both parties. If a provision is deemed invalid, this does not affect the validity of the other provisions.

These purchase and sales terms apply from 1 September 2025.